Customer Service:

Verichem Laboratories' commitment to service does not end with a sale. Our technical staff will assist you with any challenges you encounter involving performance testing requirements. For general questions about Verichem and its products call 800-552-5859 or e-mail customerservice@verichemlabs.com .

Data Reduction:

Data reduction services are not included in kit prices. Verichem offers three ways you can have your calibration verification data reduced:

1. Purchase EP Evaluator™ 7 directly from www.dgrhoads.com or call David G. Rhoads Associates, Inc. at 800-786-2622. A 14 day free trial is available from the David G. Rhoads website. You may also purchase EP Evaluator™ Release 7 from Verichem Laboratories, Inc. by contacting our customer service department with your order. The List Price of the entire software package is $495.00. The software will then be installed in your lab to use as needed.

2. Purchase an on-line subscription from David G. Rhoads Associates, Inc. for less than $1.00 per analyte report. The on-line subscription can be purchased at www.dgrhoads.com or call at 800-786-2622.

3. Submit a purchase order to Verichem Laboratories, Inc. for $2.00 per analyte report. Then contact Verichem's customer service department at 800-552-5859 to arrange sending your data.

Technical Assistance:

For technical questions call Verichem Laboratories at 800-552-5859, Monday through Friday between 9:00 am and 5:00 pm Eastern Time. During alternate hours, customers may leave a message with the Verichem message center or e-mail to techsupport@verichemlabs.com.

Anything you would like to tell us? Any comments, suggestions, or questions?
If you would rather e-mail directly, then email CustomerService@VerichemLabs.com

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